[Community-cvs] www index.html,1.41,1.42
robla at helixcommunity.org robla at helixcommunity.orgUpdate of /cvsroot/community/www In directory cvs-new:/tmp/cvs-serv30909 Modified Files: index.html Log Message: Big restructuring. Moving help to /2005/help, and moving in some of the participation information. Index: index.html =================================================================== RCS file: /cvsroot/community/www/index.html,v retrieving revision 1.41 retrieving revision 1.42 diff -u -d -r1.41 -r1.42 --- index.html 26 Mar 2005 01:31:02 -0000 1.41 +++ index.html 31 Mar 2005 20:58:56 -0000 1.42 @@ -3,49 +3,62 @@ <title>Helix Community Operations</title> </head> <body> -<p> -This project supports the overall operation of the Helix Community. -</p> -<p> -Currently we (the HC.org team) are planning a redesign of the helix community site in order to make it more stable, robust and user-friendly. In order to see a comprehensive list of feature requests and proposed improvements to the HC.org site, please click <a href="https://bugs.helixcommunity.org/buglist.cgi?bug_file_loc_type=allwordssubstr&bug_status=NEW&bug_status=OPEN&bugidtype=include&chfieldto=Now&chnumfieldlines=3&custom1000_type=allwordssubstr&emailassigned_to1=1&emailassigned_to2=1&emailcc2=1&emailqa_contact2=1&emailreporter2=1&emailsearch1=login&emailsearch2=login&emailtype1=substring&emailtype2=substring&field0-0-0=noop&keywords_type=allwords&long_desc_type=substring&newquery=1&order=target_milestone&product=community&product=community-private&short_desc_type=allwordssubstr&showall=1&type0-0-0=noop&newquery=1&buglisttitle=hc.org%20FR%20priorities">here</a>. This list should give a fair idea about milestones for this project -- and features that go into each of these milestones. -</p> - -<h2>Getting help with the Helix Community website</h2> -If you are having problems with the Helix Community website, there are -a number of support channels. +<p> +This is the team project page for the Helix Community Operations team. +We support the overall operation of the helixcommunity.org +infrastructure, and manage weekly telecons and shepherd many of the +email conversations on the site. We also help facilitate policy decisions such as code checkin policies, project creation policies and so on. </p> <ul> -<li><a -href="2005/forums">Forums and Mailing lists</a> - to help answer any questions or issues you might have with the various components of the system (Like player, server, producer etc.).</li> -<li><a href="https://helixcommunity.org/2002/irc">Helix IRC Server</a> -- This is the best real-time support option. There are often people -on the channel 24 hours a day, 7 days a week, though it is most active -during business hours in Seattle, WA. (U.S Pacific Time Zone)</li> -<li><a -href="https://helixcommunity.org/tracker/?group_id=33">Community Issue -Tracker</a> - If there is a problem that is clearly a bug in how the -site works, this is the best place to report it. We won't necessarily -handle the problem right away, but this is the best way to ensure that -we eventually fix a problem.</li> -<li><a -href="mailto:admin at helixcommunity.org">admin at helixcommunity.org</a> - -This is the address for the Helix Community system administrators. -Please reserve use of this alias for issues dealing with permissions -and account management, and to report site outages and other critical -malfunctions.</li> -<li> -<a href="http://www.realnetworks.com/products/support/devsupport">RealNetworks' Paid Helix Development Support Options</a> - RealNetworks provides private -developer-to-developer assistance to all Helix developers or Real -OEM's who have licensed the Helix technology and who have purchased -either a Software Development Support or Software Development Incident -Support package. The Helix Development Support Group will answer -questions about the Helix source code, Helix SDKs, or other licensed -code and/or SDKs from Real as well as the code you are writing which -utilizes the above-mentioned Helix code, with guaranteed response -time.</li> +<li><a href="#help">Getting help</a> +<li><a href="#site">Site Software Upgrade Scheduling</a> +<li><a href="#participate">How You Can Participate</a> </ul> +<a name="help"></a> +<h2>Getting help with the Helix Community website</h2> + +If you are having problems with the Helix Community website, there are +a number of support channels. You can find out more on the <a href="/2005/help">Helix Community Help Page</a>. + If you find issues with the site, please file a bug and/or a support request in <a href="https://helixcommunity.org/tracker/?group_id=33">the "community" category on the bug tracker</a>. If you are having a problem with the bug tracker itself, send mail to admin at helixcommunity.org. + +<a name="site"></a> +<h2>Site Software Upgrade Scheduling</h2> +<p> +Currently the Helix Operations team) are planning a redesign of the Helix Community site in order to make it more stable, robust and user-friendly. We're putting together <a href="https://bugs.helixcommunity.org/buglist.cgi?bug_file_loc_type=allwordssubstr&bug_status=NEW&bug_status=OPEN&bugidtype=include&chfieldto=Now&chnumfieldlines=3&custom1000_type=allwordssubstr&emailassigned_to1=1&emailassigned_to2=1&emailcc2=1&emailqa_contact2=1&emailreporter2=1&emailsearch1=login&emailsearch2=login&emailtype1=substring&emailtype2=substring&field0-0-0=noop&keywords_type=allwords&long_desc_type=substring&newquery=1&order=target_milestone&product=community&product=community-private&short_desc_type=allwordssubstr&showall=1&type0-0-0=noop&newquery=1&buglisttitle=hc.org%20FR%20priorities"> a comprehensive list of feature requests and proposed improvements to the HC.org site</a>. This list should give a fair idea about milestones for this project -- and features that go into each of these milestones. +</p> + +<a name="participate"></a> +<h2>How You Can Participate!</h2> +</div> +<div class="app"> +<div class="h3" id="subdomaincontent"> +<p>There are many ways in which you can become involved in the Helix +community. Even if you are not a programmer, there are ways that you can benefit from +Helix and ways to help make Helix more useful to yourself and others.</p> + +<h3>Join the conversation</h3> +<p>You can also find out what's all going on in the community by looking at +<a href="https://community.helixcommunity.org/2005/forums">the mailing lists</a> or <a href="/2002/irc">joining +our IRC channel</a>. A good mailing list to start off with is the <a href="https://helixcommunity.org/mail/?group_id=6">open-discuss</a> mailing list, where we discuss the overall operation of the Helix Community, including process improvements, website enhancements, and other ways of helping the community work together more efficiently. Once you become a regular contributor, you're invited to our regular telecon (currently every other Tuesday at 1pm Pacific Time). If you are interested in joining the telecon, and are already a regular participant in the community, RSVP to feedback at helixcommunity.org.</p> + +<h3>Trying it out and Posting Issues</h3> + +<p>Even if you are not a programmer, you can download <a href="https://player.helixcommunity.org/2004/downloads/">the compiled +version of the Helix Player</a> and try it out, to see how it performs and works +in your favorite environment with your favorite media.</p> + +<p>Anybody -- developers or end users -- should feel free to alert the +Helix community of issues encountered with the Helix DNA, or ideas for ways +to make the Helix DNA better for you. If you have run into something you would +like to report, <a href="https://bugs.helixcommunity.org/?group_id=33">just let us know</a>!</p> + +<h3>Become a developer</h3> + +<p>If you'd like to learn more about becoming a developer, check out our <a href="https://helixcommunity.org/2002/intro/how-you-can-help">Developer Information for Helix</a>.</p> + + </body> </html>